This Agreement is made between Kaikoura Campers and the person(s) signed below. Except where otherwise stated the following words have the following meanings in this Agreement: “The Camper Van” – This means the camper van hired to you under this Agreement and as specified to you by us including all tyres, tools, accessories and equipment. ”You” – The person or persons signing this agreement “We / us” – Kaikoura Campers “The Agreement”, “The Rental Agreement” and “Terms and Conditions” – This agreement and any document expressly referred to in this agreement including an insurance document and motor rental agreement. “Security Deposit”– The sum as detailed below paid by bank transfer, debit or credit card. “Booking deposit” – sum paid at the time of booking to secure the rental period.
1. Booking and Payment
I. The camper van hire booking is completed and reservation binding once we have received 25% non-refundable booking deposit or full payment.
II. The balance of the hire charge (full charge less deposit) is due 6 weeks before the start of the rental.
III. For late bookings (less than six weeks before departure) the full rental price is payable on booking. The Kaikoura Campers Camper van will not be released without full payment being made. A security deposit of £1250 (£2500 for festivals) is payable credit/debit preauthorisation on collection of the camper van.
IV. On collection of the camper van you must provide your driver licence photo-card which we will retain a copy to satisfy your insurance requirement. You must also provide two lots of proof of your address in the form of a utility bill, bank correspondence or similar (excluding mobile phone records) dated within 90 days of the hire start date and a DVLA licence summary.
2. Our Obligations
We will supply you a VW California campervan complete with the hired accessories. You agree to return the camper van and accessories to us in the same condition as you rented it, at the location and at the date and time specified in your Rental Agreement. Failure to do so may result in further charges becoming due and payable by you.
3. Your Obligations
You warrant that all information supplied by you to Kaikoura Campers in connection with this agreement is true.
4. Cancellation
All payments to us are non-refundable. Please ensure you have adequate travel insurance should your plans change.
5. Prices
Hire prices include:
I. UK comprehensive breakdown cover.
II. An average of 1000 miles per week over the period of booking, or in equal daily parts thereof. (35p per mile thereafter). Please speak to us directly when you book if you require additional mileage.
6. Payment of Charges
All charges and expenses payable by you under this Agreement must be settled before hire commences. When you comprise more than one person, each person is jointly and severally liable for all obligations of you pursuant to this Agreement.
7. Insurance
I. Comprehensive motor insurance during your hire is provided for ONE DRIVER within the camper van hire fee and is based on the main driver having a full clean UK or EU licence. Further charges may apply for other licence types.
II. The Camper vans are hired with our comprehensive insurance for the first and any other named drivers on the booking.
III. Insurance covers our camper vans only.
IV. The interior equipment and other items as specified in the campervan are not covered by the insurance and any damage will incur costs in addition to the excess.
V. Failing to provide information may invalidate your insurance and render you liable for all losses howsoever sustained including claims by third parties.
VI. We are not responsible for any damage in connection with any accident or breakdown caused by you, nor are we responsible for any loss from the camper van.
VII. The terms and conditions of our insurance company are available on request.
VIII. In the event that any third party suffers death, personal injury or damage to property caused by use of the camper van which involves a breach by you or any authorised driver of any of the terms and conditions of this Agreement, and that of our insurance policy, or our general advice, you agree to reimburse us if we are obliged to compensate (a) the insurers for any payment they make to a third party on your behalf and/or (b) any third party.
8. Travel Insurance
You are advised to take out your own travel insurance to cover your personal effects while stored in the camper van and to cover items not part of the Camper van insurance.
9. European and Ireland travel
Additional charges will apply and are payable in advance to cover EU Insurance and EU breakdown cover. You must inform Kaikoura Campers of the countries you intend to travel to in advance of your hire to ensure that the country to which you intend to travel is covered by our insurers. Travel outside of the prearranged countries will result in a penalty of £1000, not including any costs incurred by travelling to that country, including breakdowns, losses, recovery, etc. Kaikoura Campers reserves the right to refuse travel into any country deemed as high risk or not covered by our insurers.
11. Drivers
All drivers must be over 25 years of age and under 75, in good health and hold a full clean UK or EU driving licence for at least 2 years. (“Good Health” means that you have no mental or physical disabilities which would interfere with your ability to drive, for example stroke/deafness/heart condition/diabetes/loss of limb/loss of sight in an eye/epilepsy. In addition you must not be taking drugs likely to affect your driving or drugs prescribed by a registered medical practitioner for treatment of drug addiction). Drivers are personally liable for all legal penalties (eg: parking tickets, London congestion charges, speeding) which may be incurred during the period of hire. The camper van must only be driven by you or any other person who has first been authorised by us, for whom you have provided the insurance, driving licence and personal identification information. Failure to provide accurate information may invalidate the insurance and render you liable for all losses howsoever sustained including claims by third parties.
12. Rental and other charges
You will pay Kaikoura Campers:
I. All rental charges.
II. The security deposit (refundable when the camper van is return to us in the same condition it was hired to you).
III. The cost of any damage to the camper van or the property of any third party, subject to the insurance cover.
IV. All Government fees and duties, etc
V. All parking fines, other fines or penalties, and/or accidents including third party property damage not reported on return of the camper, and associated administration costs incurred in relation to the Camper van during the rental period.
VI. Any other fees or charges payable by you pursuant to this Agreement. This includes any costs incurred by Kaikoura Campers as a result of any breach by you of the terms of this Agreement.
VII. The daily rental rate for the period the Camper van is off fleet for accident repairs (demur-rage)
VIII. The cost to recover a vehicle which has become stranded.
13. Collection
I. Collection is from our address specified in your booking.
II. When you arrive to collect the camper van, please ensure you allow at least an hour for the handover process.
14. Condition
You will be required to check the condition of the camper van at the start of the rental term and on return of the Camper van. You acknowledge receipt of the camper van which appears, upon visual inspection, to be in good, clean condition and sound working order on collection. It is your responsibility to check the camper van for any existing damage upon collection of the Camper van and to inform us of such before you depart.
15. Return
I. The camper van is to be returned to the address specified in your booking.
II. A check will be undertaken to identify any potential malfunctioning of the Camper van or its equipment, fuel level or any other relevant matter requiring attention at the point of return.
III. If at any time we have agreed that you may return the campervan to a place other than our premises, or if we have agreed to collect it, you will remain fully responsible for the camper van until it is collected by us or the RAC.
IV. You are responsible for any costs incurred in returning the campervan to our premises should you abandon the Camper van.
V. We will not refund any portion of the hire charge if the campervan is returned early.
VI. The camper van must be returned with a clean interior and exterior, unless by prior agreement cleaning is to be carried out by a third party unless the fee has been paid in advance.
16. Late Return
I. If a van is returned to our premises later than the agreed time without our prior agreement, an additional charge of £50 per hour will be payable.
II. Should the late return of the camper van make us liable for extra costs, we reserve the right to pass on these costs to you.
III. Charges and costs for late return will be deducted from your security deposit. By signing this Agreement you agree to our making such deductions.
17. Vehicle Damage – Insurance Cover and Charges
You are aware that:
I. The camper van is comprehensively insured including cover for damage to the property of a third party.
II. The insurance excess is £1000.00 (£3000.00 for festivals).
III. You will be liable for all vehicle repair costs incurred by Kaikoura Campers. Up to £1500 (£2500 for festivals).
IV. All replacement parts and accessories will be original VW commercial vehicle approved.
V. All labour will be exclusively provided by VW commercial vehicle approved centres.
VI. You will not have any insurance cover and you will be responsible for the total cost of any damage if you breach any of the terms of this agreement.
18. Road Restrictions
I. All Vehicles may only be driven on sealed/ bitumen roads;
II. You acknowledge that Kaikoura Campers reserves the right at any time, at its sole discretion, to restrict vehicle movements in certain areas due to adverse road or weather conditions or any other reasonable cause.
19. Security Deposit
I. On taking delivery of the camper van, you agree to pay the Security Deposit of £1000.00 (£3000 for festivals).
II. You irrevocably authorise Kaikoura Campers to deduct from the Security Deposit any amounts due by you to Kaikoura Campers arising out of this Agreement;
III. The security deposit will be refunded within 14 working days of the camper van and accessories being returned to the correct location, undamaged, with a clean interior with a full fuel tank. We reserve the right to retain a £100.00 soiling fee if the camper van is not returned with the interior and exterior in a clean condition, unless otherwise agreed in advance.
20. Use of the Camper van
You agree that during the rental period, you will not allow the Camper van to be:
A. Driven otherwise than in a cautious, prudent and normal manner;
B. Used in a manner which could cause damage;
C. Driven in a prohibited area or in an area other than the areas indicated by me to Kaikoura Campers;
D. Driven by a person under the influence of alcohol or drugs or with a blood alcohol level in excess of that permitted by law;
E. Left with the ignition key in the Camper van while it is unoccupied;
F. Washed with a rotary car wash. The camper van should only be washed by hand.
G. Driven by any person- Under the age of 25 years or over the age of 75 years - who is not authorised by law to drive the Camper van - is not referred to in the rental agreement
H. Damaged by: - Submersion in water; - Contact with salt water.
I. Used for any illegal purpose, for any race, rally or contest;
J. Used to tow any vehicle or trailer, other than that provided by Kaikoura Campers.
K. Used to carry passengers or property for hire or reward;
L. Used to carry more persons than is allowed due to the seat belt capacity of the camper van.
M. Used to carry volatile liquids, gases, explosives or other corrosive or inflammable material;
N. Used ‘airside’ or in close proximity of any aircraft
;O. Driven outside of the UK;
P. Otherwise used in breach of my obligations under this Agreement.
21. Engine Care
I. If there is damage or breakdown caused by your own actions, you will be liable for the cost of repair/replacement.
II. You must take all reasonable and practicable steps to properly and safely maintain the camper including regular checks on; batteries, engine oil and other gauges, bulbs and tyre pressures and condition when driven more than 1000 miles, refilling or replacing as necessary.
III. If you cause damage to the engine through driving too fast (over 70 mph) over too long a period of time, and ignoring the warning lights, you will be liable for any transport costs & repairs that are not covered by VW warranty.
22. Alterations to the Campervan
You shall not make any alterations or additions to the Camper van.
23. Fuel
I. The fuel tank will be full on collection and must be returned to us full.
II. You must provide a receipt dated the day of return from a filling station within 5 miles of Kaikoura Campers.
III. An administration charge of £25, plus the cost of the missing fuel will be deducted from your security deposit if the camper van is returned short of fuel.
IV. The camper vans use diesel fuel only.
24. Smoking
Smoking is not permitted inside our camper van or tents or enclosed awnings. You will be liable for any damage or smoke contamination caused to the camper van, the tent or their contents.
25. Drinking Water
We cannot be held responsible for the cleanliness of drinking water obtained from various campsites and you are advised to check this with the site owners on arrival. The water stored in the camper van is not drinking water. We do advise that you drink bottled water.
26. Camping gas
I. Camping gas is provided for the cooker.
II. We will meet the cost of one additional cylinder of gas on production of a valid VAT receipt. We will not pay for an incorrect size or make of gas cylinder and will charge you £70 for replacing the incorrect size or make of gas cylinder.
27. Pets
Pets are only allowed via prior written agreement contained within your booking confirmation and with payment of an additional pet deposit. If you decide to ignore this policy valeting charges will be incurred. This also means that you will lose your Security Deposit and also any cost of replacing any items damaged by or from the smell of animals.
28. Passengers
Kaikoura Campers authorises the use of these vehicles up to the stated number of passengers.
I. Each person to use the safety restraints provided at all times whilst vehicle is in motion.
II. You must carry only as many passengers as there are seat belts in the camper van.
III. You are legally responsible for obtaining and using an appropriate child or baby seat.
29. Keys
I. In the event that keys are lost or damaged, the camper van will be recovered by vehicle recovery services to an authorised garage.
II. You will be liable for the reasonable costs of obtaining replacement keys, and any costs associated with providing the keys to you during the hire period.
III. You must lock the camper van and retain the keys on your person when not in use to comply with the terms of our camper van insurance.
30. Your Car
During the period of the hire you may park your car at our premises but do so at your own risk. We cannot accept responsibility for the loss of, or damage to your car or its contents unless caused by us.
31. Maintenance
You shall take all reasonable steps to properly maintain the Camper van, including oil checks, water and batteries. You acknowledge that Kaikoura Campers will reimburse you for expenditure up to £50.00 reasonably incurred in rectifying any mechanical failure to the Camper van (not including the water system, refrigerator, heating, or audio) provided that:
● You produce relevant receipts;
● You have received the prior consent of Kaikoura Campers; and The damage is not due to your fault or your breach of this Agreement. Subject to the terms of this agreement, you will pay for the cost of repairing or replacing tyres damaged during the Rental Period provided that Kaikoura Campers will reimburse you for expenditure reasonably incurred if:
● You produce relevant receipts;
● The tyre is defective and is returned by you to Kaikoura Campers for inspection;
● The manufacturer accepts liability under his warranty; and
● You will be liable for any costs associated with the incorrect use of fuel. All damage and accident repairs will be carried out by VW commercial vehicle approved agents using VW commercial vehicle parts. All repair costs must be authorised by Kaikoura Campers PRIOR to the work being undertaken.
32. Breakdown
If you have any difficulties report these immediately to us. In the event of breakdown, recovery or repair services will be provided via a breakdown service. We cannot accept liability for any costs arising from accident, breakdown or any other cause, e.g., replacement van costs, travel, accommodation, telephone calls, etc. Our liability extends to refunding your hire charge for any days you lose the total use of the Camper van. You will be responsible for returning to Kaikoura Campers, at your own cost, but preferably with the breakdown recovery service returning our camper van. If you have caused the breakdown through your own actions you will be liable for all costs incurred and we will not refund you any unused days of hire. If you have broken down you must remain at a safe distance from the camper van until the Breakdown Recovery Vehicle arrives. You may not abandon the camper van at the roadside. You must hand over the keys to the authorised Recovery Vehicle Driver. If you abandon the Campervan, we will deduct any transport and labour costs incurred in returning our camper van to Kaikoura Campers and any costs arising from loss or damage to the camper van whilst it is unattended from your Security Deposit.
33. Accidents, theft and vandalism
You must, where possible, report any traffic accident involving the camper van to the police (and us) as soon as practicable and report loss, damage or theft involving the camper van to the police (and us) immediately on discovery of the incident. Our insurance requires that you must not admit to any liability, release any party from liability, settle any claim or accept any disclaimer in the event of the accident, but should, if possible, take the names and addresses of everyone involved, including witnesses, car registration numbers, together with all the details of the accident, time, place, how it came about, damage to vehicles etc. If you have a camera, take photos of the scene. Please do not move the Camper vans before the police arrive, as long as keeping them in situ is a safe thing to do. An accident or theft report form must always be completed and submitted to us when you return the camper van or within 3 days of return of the Camper van, containing all the above information, plus diagrams if possible. In the event of theft, you must return the keys to us. You agree to co-operate with us and our insurers in any investigation or subsequent legal proceedings, providing evidence and attending court if necessary, arising out of any loss of or damage to the Camper van.
34. Terminating the Agreement
You acknowledge that Kaikoura Campers may terminate this Agreement and take possession of our Camper vans at any time and that you will pay the reasonable costs for repossession of Camper vans, including towing charges if:
A. You are in breach of any term of this Agreement;
B. You have obtained the Camper van through fraud or misrepresentation;
C. The Camper van appears to be abandoned;
D. The Camper van is not returned on the agreed return date or Kaikoura Campers reasonably believes that the Camper vans will not be returned on the agreed return date;
E. Kaikoura Campers considers on reasonable grounds, that the safety of passengers or the condition of the Camper van is endangered. You understand that in the event of such termination or repossession, you have no right to a refund of any part of the rental charges or the security Deposit.
35. Release and Indemnity of Kaikoura Campers
Subject to its obligation to deliver the Camper van you release Kaikoura Campers, its employees and agents, from any liability to you (regardless of who is at fault) for any loss or damage incurred by you by reason of this Agreement, including but not limited to:
● Any loss or damage caused by breakdown
● Mechanical defect
● Accident
● The Camper van being unsuitable for my purpose
● Any loss or damage to any property left in or on the Camper van, in any service vehicle or on any Kaikoura Campers premises or recovered or handled by Kaikoura Campers. Subject to any insurance arrangements agreed with Kaikoura Campers, you hereby indemnify and shall keep indemnified Kaikoura Campers, its employees and agents against any claims, demands and expenses (including legal costs) incurred or sustained by them or any of them by reason of my use and/or possession of the Camper van.
36. Title to Vehicle
You acknowledge that Kaikoura Campers retains title to the Camper van and that you possess the goods as a mere bailee only. You do not have any right to pledge Kaikoura Campers' credit in connection with the campervan and agree not to do so. You shall not agree, attempt, offer or purport to sell, assign, sublet, lend, pledge, mortgage, let on hire, or otherwise part with or attempt to part with the personal possession of or otherwise deal with the camper van.
37. Changes
Any changes to this agreement must be in writing and must be signed on behalf of Kaikoura Campers and by the person(s) signing this form.
38. Personal Data
When you book your camper van, we collect personal information such as your name, email address, home address, telephone number, credit or debit card number, security code and the card’s expiry date. This allows us to book the campervan and insurance for you. We reveal your identity information to our insurance company. We will not market your information to another company.
39. Proper Law
This agreement shall be governed by the law of Great Britain in which this agreement was signed.
40. Entire Agreement
These Terms and Conditions override and supersede all previous versions and any previous course of dealing between the parties and incorporate the whole Agreement together with any insurance conditions notified to you at the time of hire or collection (and which are available to view on demand). In the event of any inconsistency between these Terms and Conditions and any other of our literature, whether found in our brochure or on our website or otherwise, the provisions of these Terms and Conditions will prevail. If any provision of these Terms and Conditions is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this Agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of these Terms and Conditions.
